Terms of Service for Neat
Last updated: June 25, 2025
Acceptance of Terms
By accessing or using Neat (“the Service”), you agree to be bound by these Terms of Service (“Terms”), our Privacy Policy, and any additional policies referenced herein. If you do not agree to these Terms, you may not use Neat. These Terms form a legally binding agreement between you and Neat, Inc. (“Neat,” “we,” “us,” or “our”).
Eligibility & Account Registration
You must be at least 13 years old to use Neat. By creating an account, you represent and warrant that you meet this requirement and that any information you provide is accurate and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
License to Use the Service
Subject to your compliance with these Terms and our policies, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use Neat for your personal, non-commercial use. We reserve all rights not expressly granted herein.
User Content
- Ownership: You retain all rights to the content (including images, boards, comments, and other materials) you post or otherwise make available on Neat (“User Content”). You are solely responsible for your User Content.
- License to Neat and Other Users: By posting User Content, you grant Neat and our users a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to use, store, display, reproduce, save, modify, create derivative works, perform, and distribute your User Content on Neat or elsewhere solely for the purposes of operating, developing, providing, and using the Service. This license continues even if you stop using Neat.
- Content Guidelines: You agree not to post User Content that is unlawful, offensive, defamatory, infringing, or otherwise violates the rights of others or these Terms. We reserve the right to remove or modify User Content that we believe violates these Terms or our policies.
Intellectual Property
All intellectual property rights in Neat (excluding User Content) are owned by or licensed to Neat, Inc. The Service, including its software, design, trademarks, and logos, is protected by copyright and other laws. You may not use, copy, or distribute any part of Neat except as expressly permitted by these Terms.
Acceptable Use
You agree to use Neat only for lawful purposes and in accordance with these Terms. You may not:
- Use the Service in any manner that could damage, disable, overburden, or impair Neat or interfere with any other party’s use of the Service, including but not limited to the use of malware or viruses.
- Attempt to gain unauthorized access to any part of Neat or its systems, including but not limited to attempting to bypass rate limits or any security controls.
- Use automated means (bots, scrapers, etc.) to access or collect data from Neat without our prior written consent.
- Post spam, unsolicited communications, or any content that is harmful, deceptive, or misleading, including but not limited to doxxing and stalking.
- Reverse engineer Neat’s intellectual property.
Termination
We may suspend or terminate your account and access to Neat at any time, with or without notice, for conduct that we believe violates these Terms, our policies, or applicable law. You may terminate your account at any time by following the instructions within the Service. Upon termination, certain provisions of these Terms will survive, including those relating to intellectual property, disclaimers, and limitations of liability.
Third-Party Links and Services
Neat may contain links to third-party websites or services. We do not endorse or assume any responsibility for these third-party sites or services. Your use of third-party sites is at your own risk.
Privacy
Your use of Neat is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. Please review it carefully.
Disclaimers
Neat is provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, secure, or error-free. To the fullest extent permitted by law, we disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement. Neat reserves the right to modify, suspend, or discontinue the Service or any feature therein at any time without liability.
Limitation of Liability
To the maximum extent permitted by law, Neat, Inc. and its affiliates, officers, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Service; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; or (c) any other matter relating to the Service.
Indemnification
You agree to indemnify and hold harmless Neat, Inc. and its affiliates, officers, agents, and employees from any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney’s fees) arising from your use of Neat, your violation of these Terms, or your infringement of any rights of a third party.
Modifications to the Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms within the Service or by other appropriate means. Your continued use of Neat after the effective date of any changes constitutes your acceptance of the revised Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Neat, Inc. is incorporated, without regard to its conflict of law principles.
Disputes
Any dispute arising from or relating to these Terms or the Service shall be resolved exclusively by final, binding arbitration under the Federal Arbitration Act conducted by the American Arbitration Association (AAA), rather than in court. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a className, consolidated, or representative action.
Copyright
Copyright infringement notice, takedown, and repeat-infringer procedures are set forth in Neat’s DMCA Policy, which also governs these Terms. Please review it carefully.
Contact
If you have any questions about these Terms, please contact us at raynechapman@neatinspo.com.